M&M Garage Doors Privacy Policy Page

Privacy Policy:

Effective Date: April 15, 2026

1. Introduction

M&M Doors 24/7 (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

a. Personal Information

We may collect the following:

  • Name
  • Phone number
  • Email address
  • Service address
  • Any information you provide through forms or communication

b. Communication Data

  • SMS/call consent records
  • Message history and responses
  • Customer service interactions

c. Technical Data

  • IP address
  • Browser type
  • Device information
  • Website usage data (cookies, analytics)

3. How We Use Your Information

We use your information to:

  • Schedule and manage service appointments
  • Send appointment confirmations and reminders
  • Provide service updates and follow-ups
  • Respond to inquiries and customer support requests
  • Improve our website and services
  • Maintain legal and compliance records

4. SMS & Call Communications (CTIA Compliance)

By providing your phone number and opting in, you consent to receive recurring automated text messages and calls from M&M Doors 24/7 using an automatic dialing system.

Message Types:

  • Appointment reminders and confirmations
  • Service updates and scheduling
  • Follow-up communications

Message Frequency:

  • Message frequency varies based on your service activity.

Rates:

  • Message and data rates may apply depending on your carrier.

Opt-Out:

  • Reply STOP to any message to unsubscribe. You will receive a final confirmation message.

Help:

Important:

  • Consent is not required to purchase services.
  • we do not share your mobile number with third parties or marketing purposes.

5. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes.

  • We may share your information with:
  • Service providers (e.g., CRM systems, messaging platforms like ServiceTitan)
  • Vendors assisting in business operations
  • Legal authorities when required by law

6. Data Retention

We retain your information:

  • While you are an active customer
  • For up to 12–24 months after opt-out for compliance and recordkeeping

7. Your Privacy Rights

You have the right to:

  • Request access to your personal data
  • Correct or update your information
  • Request deletion of your data
  • To exercise these rights, contact us using the details below.

8. Cookies & Tracking

We may use cookies and analytics tools to improve website performance and user experience. You can control cookies through your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. No mobile information will be shared

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

13. Contact Information

M&M Doors 24/7